Sony Talks About `Making Good` on Lost Time for PSN, Sony Online Games and More

As Sony strives to return the Playstation Network service back to a functional, and more secure state, they have been dribbling out information based on comments and feedback from the PSN and Qriocity community. Here’s the latest look at what they talked about.

PSN Accounts - Trophies, Friends, Etc...

Q: Will our download history/friends list/settings be affected by the PSN downtime?
A: No, they will not.

Q: Will trophies that were earned in single-player offline games during the outage be intact when the service resumes?
A: These trophies are intact and will be re-synched when the network is once again operational.

Q: Will my PS+ cloud saves be retrievable?
A: Yes, once PSN is restored.

Sony Online Entertainment Titles and Lost Time

Q: What if we have a subscription to PS3 MMOs DC Universe Online or Free Realms? Will we get compensation for that?
A: From Sony Online Entertainment: “We apologize for any inconvenience players may have experienced as a result of the recent service interruption. As a global leader in online gaming, SOE is committed to delivering stable and entertaining games for players of all ages. To thank players for their patience, we will be hosting special events across our game portfolio. We are also working on a “make good” plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums.”

Q: Will there be a goodwill gesture for the time we haven’t been able to utilize PSN/Qriocity?
A: We are currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online.

It’s apparent that Sony is aware of the displeasure everyone is feeling at both the downtime and their lack of security in regards to the recent PSN and Qriocity intrusions. Some lawsuits have been filed as a result.

Personally, I am of the mind that I only need the time lost on my Playstation Plus account (and any other subscriptions I pay for) and, if something happens to my information because of the breach that they pay for any and all expenses incurred by me because it seems they did not do all they could to protect our personal information.

If you’re looking for more specific information you can drop comments and messages to the respective regional PSN community teams:

PlayStation.Blogs

http://twitter.com/#!/PlayStationEU
http://twitter.com/#!/PlayStation
http://twitter.com/#!/playstationde
http://twitter.com/#!/playstationfr
http://twitter.com/#!/playstationnl
http://twitter.com/#!/playstationbe

English Community Team

http://twitter.com/#!/Yaster
http://twitter.com/#!/bambaroo_ps
http://twitter.com/#!/RabidWalker
http://twitter.com/#!/LordRoss
http://twitter.com/#!/KloudShun

French Community Team

http://twitter.com/#!/Medeea_PlayS
http://twitter.com/#!/Mad_Lily_PlayS
http://twitter.com/#!/Gumoof
http://twitter.com/#!/Choco_Witch

Italian Community Team

http://twitter.com/#!/W_salPS
http://twitter.com/#!/usa_myu
http://twitter.com/#!/mrpropal

German Community Team

http://twitter.com/#!/rockette_de
http://twitter.com/#!/PlaysMutscheMOD

Spanish Community Team

http://twitter.com/#!/PlayStation_ES
http://twitter.com/#!/PlayStation_SAT

Portuguese Community Team